Welcome to Luxury Collections. We are committed to delivering your orders safely, securely, and on time. Please read our shipping policy carefully to understand how we process and deliver orders.

1. Shipping Coverage

We currently deliver across India.
If your PIN code is serviceable, you will be able to place the order at checkout.

2. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Customized or bulk orders may require additional processing time, which will be communicated in advance.

3. Shipping Time & Delivery Estimates

Estimated delivery times vary depending on destination and shipping method:

• Domestic Orders: 3–7 business days

Please note that delivery times are estimates and may be affected by customs clearance, local regulations, weather conditions, or courier delays.

4. Shipping Charges

• Shipping charges are calculated at checkout based on:

  • Delivery location

  • Package weight & size

  • Shipping method selected

Any applicable customs duties, taxes, or import charges are the responsibility of the customer and are not included in the product or shipping price.

5. Customs, Duties & Taxes

For international shipments:

• Customs policies vary by country

• Import duties, VAT, or taxes (if applicable) must be paid by the customer

• Luxury Collections is not responsible for delays caused by customs clearance

We recommend checking your local customs regulations before placing an order.

6. Order Tracking

Once your order is shipped:

• You will receive a shipping confirmation email

• A tracking number will be provided (if applicable)

• You can track your shipment through the courier’s official website

7. Delayed or Lost Shipments

While we strive to deliver every order on time:

• Delays caused by courier services, customs, or unforeseen events are beyond our control

• If your order is significantly delayed or appears lost, please contact us at [support email]

We will assist you in resolving the issue as quickly as possible.

8. Incorrect Address & Failed Delivery

Please ensure all shipping details are accurate at checkout.

• Orders returned due to incorrect or incomplete address may incur additional shipping charges

• Luxury Collections is not responsible for delivery failures caused by incorrect customer information

9. Damaged Packages

If your order arrives damaged:

• Please notify us within 24 hours of delivery

• Share clear photos/videos of the damaged package and product

We will review the issue and provide a suitable resolution as per our policy.

10. Contact Us

For any questions related to shipping, feel free to reach out to us:

📧 Email: Luxuryycollection13gmail.com
📞 Phone: 9913864501